Loyalty program

How to participate ?

Signing up is easy! Simply click the "Create Account" button to sign up and start earning points with every purchase.

How to earn points ?
With each of your purchases, you accumulate points: 1€ spent = 1 point. From 200 points you will get a 20% voucher to be used on your next order.

How do I convert my points?
In order to convert, log in and go to the "get my loyalty vouchers" tab.

How do I check my points balance?
Once connected, your point balance is displayed in this pop up, you can check it at any time.

How long will it take for the points to be credited to my account? You should receive your points as soon as your order is shipped to you.

Do my points expire?
For anniversary discounts, you have 2 months to use it and 6 months for loyalty vouchers.

What happens when I make a product return?
When you make a return you lose the points associated with the item you returned.

How can I contact support if I have questions about my points?
Our team is at your disposal to answer your questions. Contact us via the contact form at the bottom of the home page.

What if I don't want to receive promotional emails?

You will receive regular loyalty program related emails. If you no longer wish to receive them, simply click on the "unsubscribe" button when you receive your next email.